Wedding Cakes – General Information
No-obligation consultations take place in my home kitchen/workplace. Appointment can be arranged throughout the week (day or evening) and on Saturdays.
If you would like to discuss your ideas, taste some of my cakes, find out more about Tortebella and see my latest work, please contact me for an appointment.
I am happy to use and develop your personal idea or design a cake for you.
Design service is only available once a booking has been made and secured with a non-refundable deposit.
Ordering and Payment
A non-refundable 50% deposit is required to confirm your order. The remaining balance is to be paid 3 weeks prior to agreed delivery/collection date.
Non-refundable deposit of £50 will be accepted for a period of 2 weeks to secure your required date prior to receiving your completed order.
Payments can be made with a cheque payable to Tortebella, by bank transfer or with cash.
Delivery and set up is available for all our wedding cakes and is free within 10 mile radius of Faringdon in Oxfordshire. Charges apply for deliveries further afield, please contact me for a quote.
All cakes are made in a kitchen which regularly uses nuts and nut products, and although most cake recipes don’t include nuts we could not guarantee that traces won’t be present!
This same warning applies to eggs, lactose and wheat.
If you have paid in full and you cancel your order more than 4 weeks before the agreed completion/delivery date, we will refund the balance paid (excluding your deposit) if we haven’t already undertaken work towards your order including ordering in supplies specifically to meet your order.